Privacy Policy
This Privacy Policy describes how HeroVision (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from herovisionshop.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
How We Collect and Use Personal Information
We collect personal information in order to provide, improve, and secure our Services. This includes:
Information You Provide Directly
Contact details (name, address, phone number, email)
Order information (billing/shipping details, payment confirmations)
Account details (username, password, security questions if applicable)
Shopping information (items viewed, added to cart, wishlist)
Customer support interactions
Information Collected Automatically
When you interact with our Site, we may collect:
Device and browser information
IP address and network details
Usage data (pages viewed, time spent, clicks)
Cookies, pixels, and similar technologies
Information from Third Parties
We may receive information from:
Service providers such as Shopify (our e-commerce platform)
Payment processors (to fulfill transactions)
Marketing and advertising partners
How We Use Personal Information
Provide Services: Process orders, fulfill shipping, manage returns, provide account access.
Communicate: Send order updates, customer support responses, and account notices.
Marketing: Send promotional emails, text messages, or display ads (with opt-out options).
Security: Detect and prevent fraud or misuse.
Compliance: Fulfill legal or regulatory obligations.
Cookies
We use cookies and similar technologies to enhance your experience, remember preferences, analyze usage, and deliver relevant ads. You may disable cookies in your browser, but some site features may not work properly.
Sharing of Personal Information
We may disclose personal information with vendors/service providers (IT, payment processors, shipping partners), business partners (e.g., Shopify for store management), affiliates or successors in the event of business transfers, and legal authorities when required to comply with laws. We do not sell your personal information.
User Generated Content
If you submit product reviews or other content, it may be visible publicly. Please use discretion when sharing personal details.
Third Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
Children’s Data
Our Services are not intended for children under 13. We do not knowingly collect their information. If you believe we have, please contact us for deletion.
Security and Retention
We implement reasonable safeguards to protect personal data. However, no method of transmission is 100% secure. We retain information only as long as necessary for business, legal, or compliance purposes.
Your Rights
Depending on your location, you may have the right to access or request a copy of personal information we hold, request deletion or correction of your data, opt out of marketing communications, and restrict or object to processing in certain cases. To exercise these rights, contact us using the details below.
International Users
Our services are based in the United States (Pennsylvania). If you access the Site from outside the U.S., your data may be transferred and processed here.
Contact Us
For questions or to exercise your privacy rights, contact:
team@herovisionshop.com
Registered in Pennsylvania, United States